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Observations on digital media by the faculty and staff of the Knight Digital Media Center at UC Berkeley.

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Mobile Coupons Show Promise

Published March 18, 2009 in Industry thoughts Mobile

Planet Funk mobile coupon storyIt appears the few folks who have tried mobile coupons have shown lots of promise.

Planet Funk, a fashion retailer with stores in California, Texas and Colorado, sent out a series of mobile coupons to users before their Black Friday specials last year. Of the 2,000 participants who signed up for the coupons, the retailer saw a 91 percent redemption rate. Ninety-one percent! Now that's staggering.

What's even more impressive, is the "rate of investment" (ROI) was well over 300 percent. In marketing talk, that simply means that the cost of turning out mobile coupons compared to the new traffic it brought in was... well, astounding. Normally, companies that produce traditional coupons incur costs on the production of the coupons as well as the loss of profit margin on the savings when people use the coupons. The idea is that you make that up in volume.

You can read the gritty jargon-filled details here: 

http://www.mobilemarketingwatch.com/fashion-retailer-sees-377-roi-using-mobile-coupons/

Comments

1) Dan Jablons, May 30, 2009 at 7:54 p.m. [Link]

Hello all,

If you are into mobile coupons, you should check out Yowza! It's now the third most popular app in the lifestyle section of the app store, and is currently working with Dairy Queen, Saks Fifth Avenue, Sports Authority, and a bunch of local shops and restaurants.

The brochure is available at http://www.retailsmartguys.com/Yowza.pdf.

Right now, it's super cheap for retailers to get involved. The pricing is in the brochure.

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